At ADIX, we ensure the safety and performance of your explosion protection systems well beyond installation. Our after-sales service covers immediate technical support, preventive maintenance, spare parts and specialized training, ensuring that your equipment operates safely and efficiently throughout its service life.
At ADIX, we work to minimize any unplanned downtime.
We offer extensive technical support availability: we solve most issues by phone or video call, with the speed and know-how of a team that manufactures what it installs.
When needed, we send certified technicians to install, commission, troubleshoot or repair our systems. Our staff is qualified to work in hazardous (classified) areas and has the specific training to work safely and effectively in the field
Our systems are designed to protect, but their effectiveness depends on proper maintenance by specialized technicians. Equipment without regular inspections can compromise safety and its explosion protection function.
At ADIX, we offer preventive and corrective maintenance programs tailored to each facility, ensuring ATEX compliance and system reliability. Our certified technicians carry out detailed inspections, replace critical parts and, where applicable, reissue certificates, ensuring safe and efficient operation over time.
We supply certified spare parts for all our products, with full traceability and global availability. As the manufacturer, we know every component and can identify any part number.
We only work with genuine parts, ensuring that the installed protection remains reliable and compliant with ATEX safety standards.
A trained team is key to maintaining day-to-day operational safety.
We train plant technicians and maintenance staff so they gain the knowledge they need about how the system works, the key points to check and how to respond to any issue.
Having authorized technicians ensures operational safety and extends the service life of explosion protection systems, preventing failures that could compromise protection.
This training covers: explosion protection fundamentals, and maintenance and inspection of explosion protection systems. See our explosive atmospheres training.
Our service technicians are ready to work worldwide, providing support with installation, commissioning, troubleshooting and repairs. Trained as authorized technicians and ATEX certified, they ensure a fast and effective response to any issue.
